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Terms & Conditions
Privacy Policy
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Return and Refund Policy

This Privacy Policy (the “Policy”) provides information regarding the management and protection by SYNONYM of personal data processed from website visits, purchases, calls and surveys. It also explains the process to exercise individual privacy rights regarding one’s personal data held by SYNONYM. SYNONYM respects every visitor’s right to privacy and is committed to personal data protection. By using the site you agree to the terms and policies, which may change occasionally.

1.Collection

The personal information we collect from you may include name, contact details such as email address, telephone number and residential or work address, as well as payment information when you submit an online order, emailing us information in regards to an order, creating an online account, and/or subscribing to the newsletter.

2.Usage

The information provided by you will only be used for its intended purpose unless otherwise noticed. Such collected information is used for providing goods and services that are requested, as well as for communication and website operation purposes. We may admend the terms or policies occasionally, you may also be notified if we consider any of the amendments is important enough.

3.Sharing

The information you provide may be disclosed to trusted partners of SYNONYM’s, who would need such information in order to provide goods or services on behalf of SYNONYM. You give the consent to the disclosure of the information when such request for goods or services is made. Any legal binding requests regarding disclosure of your personal information from government or law enforcement bodies we may have to comply. Under the circumstance where a request for information from other third parties is made, including potential buyers of the business or assets, we may be required to transfer collected data as assets, other data collected from you including website usage, browsing and operation histories and patterns may also be disclosed and transferred though statistics generated from our customers will remain anonymous and de-personalised.

4.Storage

Your data is stored and protected on our system for as long as necessary, our website and server provider will also ensure that your personal information is guarded against any illegal or unauthorised attempt or usage. No data transmission over the internet and wireless network is guaranteed to be 100% secure however, though we strive for protection any information you provide is at your own risk. You are within your rights to see, correct or delete all the information about you that is held by us; if you no longer wish to receive any materials from us you are entitled to withdraw your consent, please inform us at hello@synonym.jp.

5. Cookies

Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Cookies are common and won\\\\\\\'t do anything to harm your system – they simply store or gather information and for you to get the most out of the visit you make to the website. Information from your computer including IP address, operating system and browser type may also be collected, Cookies are unable to identify your passwords entered or credit card information; you may change your browser setting to prevent any acceptance of Cookies. The anonymous data we collect using Cookies on the website is only used for providing better services, it will never be used for the purpose of any targeted advertising. You agree to our use of Cookies by using the website.

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